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Industry specific- Telecommunication equipment Central Ministry of Communications Telecom Regulatory Authority of India Act, 1997

Telecom Regulatory Authority of India has issued Direction on PE-TM chain binding to curb misuse of headers and content templates

30-Nov-2024 | F. No. D-27/1/(2)/2024-Q0S (E-13563)

Telecom Regulatory Authority of India has issued a Direction regarding measures to prevent the misuse of headers and content templates under the Telecom Commercial Communications Customer Preference Regulations, 2018. The Direction focuses on ensuring the proper implementation of the PE-TM chain binding process to regulate unsolicited commercial communications and improve the quality of telecommunication services.

By virtue of the Direction, all Access Providers are required to ensure that the PE-TM chain binding is completed promptly to avoid service disruptions. Non-compliant PEs and TMs will continue to receive daily warnings, and if corrective actions are not taken by 11th December 2024, message transmission will be blocked. Access Providers must also submit daily progress reports to the Authority and reject messages where the chain is incomplete or does not match the predefined chain. Access Providers are required to update the Authority on their actions, including updates to Codes of Practice (CoPs), within 15 days from the date of this Direction.

Please refer to the attached document for more details.

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