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Industry specific-Medical Telangana Ministry of Health & Family Welfare Drugs and Cosmetics Act, 1940

Telangana mandates display of pharmacovigilance programme of India (PvPI) QR code and toll-free number in all pharmacy establishments

22-Nov-2025 | 85/DCA/2025

The Drugs Control Administration, Government of Telangana, has issued a direction requiring all retail medical shops, pharmacies, and wholesale medical shops in the State to display the designated QR Code and the toll-free number of the Pharmacovigilance Programme of India (PvPI) for the purpose of reporting Adverse Drug Reactions by the public. This measure forms part of the national efforts to strengthen patient safety and promote a more robust pharmacovigilance system.

As per the notification, every retail and wholesale pharmacy establishment must place the specified PvPI QR Code at a prominent and easily visible location within their premises. The QR Code should remain clear, unobstructed, and accessible to customers so that individuals can conveniently report any suspected adverse reaction related to medicines. Along with the QR Code, the PvPI toll-free number, 1800-180-3024, must also be displayed in a similar visible manner to ensure that the public has an alternative mode of reporting such incidents.

Please refer to the attached document for more information.

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