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Corporate Laws Central Ministry of Finance Prevention of Money-laundering Act, 2002

Standard Operating Procedure on Reporting mechanism by REs on the Cyber-Incidents reported/identified pertaining to Unauthorized Access to KYC Information on CKYCRR

19-Nov-2025 | NA

CERSAI has issued a Standard Operating Procedure (SOP) for Reporting Mechanisms by Reporting Entities (REs) regarding cyber incidents related to unauthorized access to Know Your Customer (KYC) information on the Central KYC Records Registry (CKYCRR).

This SOP establishes a standardized process for REs to report cyber incidents involving unauthorized access to CKYCRR. It applies to all REs utilizing CKYCRR services and encompasses incidents related to unauthorized access to CKYCRR.

REs are required to submit Standard Reports (within 6 hours) for the following incidents involving unauthorized access to CKYCRR:

a) Active data breaches or data exfiltration
b) Ransomware or malware infections
c) Compromise of administrative credentials
d) Unauthorized access to sensitive or regulated data
e) Suspected unauthorized access attempts
f) Failed authentication patterns exceeding established thresholds
g) Security control failures and anomalous system behavior
h) Any other form of cyber attack

Reporting must be done using the Incident Reporting Form (Annexure-1) included with the SOP.

Failure to report incidents within the prescribed timelines may result in the RE being blocked from the CKYCRR ecosystem and the incident being reported to the regulator.

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