Request a Demo

By clicking Submit, you acknowledge that you have read and agree with the Privacy Policy
Contact Info
Unit 266, 267 & 268, Tower B1, Spaze Itech Park Sohna Road Gurugram, Haryana 122018 connect@complinity.com +91 8181 900 600
Follow Us

A Multi-Concept Theme for Digital Agencies and Startups

8181 900 600 Request a Demo Login
logo dark logo light logo
  • Products
    • Compliance Management Software
    • Contract Management Software
    • Secretarial Compliance Software
    • Litigation Management Software
    • Audit Management Software
    • Internal Financial Control Software
    • Enterprise Risk Management Software
  • Pricing
  • Industries
    • Pharmaceutical
    • Hospitality
    • BFSI
    • Manufacturing
    • NBFC
    • Renewable Energy
    • Agriculture
    • ITeS
    • Real Estate
    • Automobile
  • Legal Updates
  • Blogs
  • Videos
  • Downloads
  • Careers
Contact Sales
logo dark logo light logo
  • Products
    • Compliance Management Software
    • Contract Management Software
    • Secretarial Compliance Software
    • Litigation Management Software
    • Audit Management Software
    • Internal Financial Control Software
    • Enterprise Risk Management Software
  • Pricing
  • Industries
    • Pharmaceutical
    • Hospitality
    • BFSI
    • Manufacturing
    • NBFC
    • Renewable Energy
    • Agriculture
    • ITeS
    • Real Estate
    • Automobile
  • Legal Updates
  • Blogs
  • Videos
  • Downloads
  • Careers
Contact Sales
Mobile Logo
  • Products
    • Compliance Management Software
    • Contract Management Software
    • Secretarial Compliance Software
    • Litigation Management Software
    • Audit Management Software
    • Internal Financial Control Software
    • Enterprise Risk Management Software
  • Pricing
  • Industries
    • Pharmaceutical
    • Hospitality
    • BFSI
    • Manufacturing
    • NBFC
    • Renewable Energy
    • Agriculture
    • ITeS
    • Real Estate
    • Automobile
  • Legal Updates
  • Blogs
  • Videos
  • Downloads
  • Careers
Corporate Laws Central Ministry of Finance Securities and Exchange Board of India Act, 1992

SEBI Circular: Investor Grievance Redressal and Online Dispute Resolution Integration

20-Sep-2023 | SEBI/HO/OIAE/IGRD/CIR/P/2023/156 Circular Ref. No: NSE/CML/2023/66

Securities and Exchange Board of India (SEBI) has issued a Circular outlining the redressal of investor grievances through the SEBI Complaint Redressal (SCORES) Platform, coupled with its integration into the Online Dispute Resolution platform. These measures will be effective from December 4, 2023.

Key Points of the Circular:

The circular provides a revised framework for handling complaints received through the SCORES platform for Entities and for monitoring these complaints by designated bodies (Annexure I).

It includes general provisions applicable to all Entities regarding the SCORES portal (Annexure II).

Irrespective of any other circular, Entities are required to submit the Action Taken Report (ATR) to SEBI within 21 calendar days from the date of receiving the complaint.

The provisions related to the workflow of processing investor grievances and the framework for monitoring and handling complaints by Designated Bodies will be in effect from December 4, 2023.

Designated Bodies mentioned in Schedule II must apply for SCORES Authentication and/or Application Programming Interface (API) integration (as per Annexure I) to ensure compliance with the circular by December 4, 2023, and beyond.

This circular supersedes the Master Circular SEBI/HO/OIAE/IGRD/P/CIR/2022/0150 dated November 07, 2022, effective from December 04, 2023.

All Entities and Designated Bodies are mandated to adhere to the directives of this Circular. Market Infrastructure Institutions and Designated Bodies must notify all listed companies and registered intermediaries and disseminate the information on their respective websites.

Upgrade to paid version to access the Notification, Circular & Rules along with the checklist

Get Legal Updates in your email

Request a Demo

Recent Posts in Corporate Laws

Corporate Laws

CDSL- Reiteration of SEBI Circular on Norms for sharing and usage of price data for educational purposes

12-May-2026 | CDSL/OPS/DP/POLCY/2026/321

CDSL has reiterated the SEBI Circular on the norms for sharing and usage of price data for educational purposes, effective from July 01, 202

Read More
Corporate Laws

CDSL- Incorporation of Lock-In of Pre-Issue Capital during Initial Public Offering

04-May-2026 | CDSL/OPS/RTA/CAIPO/2026/128

CDSL has issued a communique on the incorporation of Lock-In of Pre-Issue Capital during Initial Public Offering. Through this communique,

Read More
Corporate Laws

CDSL- Reiteration of SEBI Circular on Fast-Track Mechanism for Processing of Placement Memorandum of AIFs filed with SEBI (“PaRRVA”)

04-May-2026 | CDSL/OPS/RTA/POLCY/2026/129

CDSL has reiterated the SEBI circular on the Fast-Track Mechanism for Processing of Placement Memorandum of AIFs filed with SEBI (“PaR

Read More
Corporate Laws

CDSL- Reiteration of SEBI Circular on Operationalisation of Past Risk and Return Verification Agency (“PaRRVA”)

14-May-2026 | CDSL/OPS/RTA/POLCY/2026/130

CDSL has reiterated the SEBI circular on the operationalisation of Past Risk and Return Verification Agency (“PaRRVA”). Key hig

Read More

Recent Posts

7

7

7 | 7

7

Read More

|

Read More
I

I

I | I

I

Read More
2

2

2 | 2

2

Read More
Request a Demo

Request a Demo

By clicking Submit, you acknowledge that you have read and agree with the Privacy Policy

Complinity Logo Transparent

Complinity is a comprehensive cloud-based Compliance Management Software that helps track and monitor statutory and regulatory compliances.

Quick Links
  • Compliance Software
  • Regulatory Compliance Software
  • Statutory Compliance Software
  • Compliance Tracking Software
  • Legal Updates
Contact Info
Unit 266, 267 & 268, Tower B1
Spaze Itech Park, Sohna Road
Gurugram, Haryana 122018
connect@complinity.com
+91 8181 900 600

Request a Demo

© 2026 Complinity Technologies Private Limited. | Privacy Policy | Data Processing Addendum

Design & Developed By  Infinite IT Solutions

Request a Demo

By clicking Submit, you acknowledge that you have read and agree with the Privacy Policy
Powered by EssentialPlugin

Request a Demo

By clicking Submit, you acknowledge that you have read and agree with the Privacy Policy

Thank You for your interest in Complinity. Your CV has been forwarded to HR.
In case your profile is shortlisted, HR shall contact you.