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Labour Laws Chandigarh Ministry of Labour and Employment Punjab Shops and Commercial Establishments Act, 1958

Safety Guidelines for Employee Transportation by Companies and Call Centers in Chandigarh

13-Mar-2026 | No.DM/MA/2026/11/33

The District Magistrate, Chandigarh has issued an order under Section 163 of the Bhartiya Nagrik Suraksha Sanhita, 2023, mandating strict safety measures for organizations providing pick-and-drop transportation to employees, particularly during night hours. This directive applies to BPOs, call centers, corporate houses, media organizations, and other entities, along with their transporters, drivers, and security personnel. The order aims to enhance the safety and security of employees, especially women, by requiring companies to maintain detailed records of staff and drivers, conduct background verification, hire licensed security personnel, and ensure safe travel arrangements. Key measures include deploying security guards or male colleagues in cabs with women employees at night, installing GPS tracking systems, planning safer routes, and ensuring doorstep drop-offs with confirmation of safe arrival. Organizations must also monitor cab operations closely to prevent unauthorized activities and report suspicious behavior to authorities. Non-compliance with this order may lead to legal action under Section 223 of the Bhartiya Nyaya Sanhita, 2023, and other applicable laws. The order is effective from March 14, 2026, to May 12, 2026.

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