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Industry specific-Medical Central Ministry of Health & Family Welfare Drugs and Cosmetics Act, 1940

Rejection of long-pending SUGAM portal applications due to non-submission of query responses

04-May-2026 | IT-11011(11)/16/2026

The Central Drugs Standard Control Organisation (CDSCO) has observed that many applications on the SUGAM portal are pending because applicants have not replied to queries raised by the department.
To reduce the backlog, CDSCO has started a reminder system for applicants. Under this system:
a. Applicants receive three reminders through email and the SUGAM portal asking them to respond to pending queries within the prescribed timeline.
b. If no response is received even after these reminders, CDSCO sends a fourth and final communication stating that:
i. the application is rejected, and
ii. the application fee is forfeited.
CDSCO has informed that applications pending with applicants for more than two years and already covered under the three-reminder process will now be rejected after 30 days from the date of the public notice.
Please refer to the attached document for more details.

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