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Property Related Laws Bihar Ministry of Housing and Urban Affairs Bihar Fire Service Act, 1948

Introduction of New Online Appointment Service for visitors

22-Jul-2024 | RERA/onlineApptt/40/2024/524

RERA, Bihar, offers various services to its stakeholders, including grievance redressal, project registration, extension, renewal, and monitoring of project promoters. However, stakeholders often face difficulties in filing documents, needing clarification, or handholding. To address this, an online appointment facility has been launched on the RERA website. This service aims to streamline the process by providing visitors with a convenient way to schedule meetings with officers from the legal wing, registration, and Monitoring. Meetings are scheduled on Mondays and Tuesdays between 3:00 to 4:00 PM for registration-related issues, 3:00 to 4:00 PM for monitoring and registration issues, and 3:00 to 4:00 PM for legal matters. Visitors are provided with 10 minutes of interaction with officers, dividing one hour into six shots daily. To use the online appointment service, visitors visit the RERA website, click on the "Online Appointment" link, select the service and date, confirm their booking, and receive a confirmation email with appointment details. The system is part of RERA's ongoing efforts to enhance collaboration and communication with stakeholders, aiming to improve efficiency and better serve stakeholders.

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