Request a Demo

By clicking Submit, you acknowledge that you have read and agree with the Privacy Policy
Contact Info
Unit 266, 267 & 268, Tower B1, Spaze Itech Park Sohna Road Gurugram, Haryana 122018 connect@complinity.com +91 8181 900 600
Follow Us

A Multi-Concept Theme for Digital Agencies and Startups

8181 900 600 Request a Demo Login
logo dark logo light logo
  • Products
    • Compliance Management Software
    • Contract Management Software
    • Secretarial Compliance Software
    • Litigation Management Software
    • Audit Management Software
    • Internal Financial Control Software
    • Enterprise Risk Management Software
  • Pricing
  • Industries
    • Pharmaceutical
    • Hospitality
    • BFSI
    • Manufacturing
    • NBFC
    • Renewable Energy
    • Agriculture
    • ITeS
    • Real Estate
    • Automobile
  • Legal Updates
  • Blogs
  • Videos
  • Downloads
  • Careers
Contact Sales
logo dark logo light logo
  • Products
    • Compliance Management Software
    • Contract Management Software
    • Secretarial Compliance Software
    • Litigation Management Software
    • Audit Management Software
    • Internal Financial Control Software
    • Enterprise Risk Management Software
  • Pricing
  • Industries
    • Pharmaceutical
    • Hospitality
    • BFSI
    • Manufacturing
    • NBFC
    • Renewable Energy
    • Agriculture
    • ITeS
    • Real Estate
    • Automobile
  • Legal Updates
  • Blogs
  • Videos
  • Downloads
  • Careers
Contact Sales
Mobile Logo
  • Products
    • Compliance Management Software
    • Contract Management Software
    • Secretarial Compliance Software
    • Litigation Management Software
    • Audit Management Software
    • Internal Financial Control Software
    • Enterprise Risk Management Software
  • Pricing
  • Industries
    • Pharmaceutical
    • Hospitality
    • BFSI
    • Manufacturing
    • NBFC
    • Renewable Energy
    • Agriculture
    • ITeS
    • Real Estate
    • Automobile
  • Legal Updates
  • Blogs
  • Videos
  • Downloads
  • Careers
Industry specific- Telecommunication equipment Central Ministry of Communications Telecom Regulatory Authority of India Act, 1997

Direction by the Telecom Regulatory Authority of India on Prominent Display of Customer Care and Grievance Redressal Details on Websites and Mobile Applications

12-Mar-2026 | D-5111(1)I2O26-CA

This direction issued by the Telecom Regulatory Authority of India under the provisions of the Telecom Regulatory Authority of India Act, 1997 and the Telecom Consumers Complaint Redressal Regulations, 2012 mandates all access service providers, unified licensees, and internet service providers to prominently display customer grievance redressal information on the homepage of their official websites and mobile applications.

The directive requires service providers to include a clearly visible Customer Care tab that directly leads to details such as the toll-free Consumer Care Number, complaint centre contact information, procedures for lodging complaints, prescribed timelines for complaint resolution, and complete contact details of the Appellate Authority. The information must be easily accessible, updated, functional, and available in Hindi, English, and the official language of the respective service area.

Additionally, telecom service providers are required to submit a compliance report with supporting URLs or screenshots within fifteen days of the issuance of the direction to ensure transparency and improved consumer access to grievance redressal mechanisms.

Upgrade to paid version to access the Notification, Circular & Rules along with the checklist

Get Legal Updates in your email

Request a Demo

Recent Posts in Corporate Laws

Corporate Laws

DGFT issues a notification regarding an amendment to Para 2.62 of the Foreign Trade Policy 2023

07-Apr-2026 | Notification No. 05/2026-27

DGFT has issued a public notice regarding an amendment to Para 2.62 of the Foreign Trade Policy 2023. Through this public notice, Para 2.

Read More
Corporate Laws

DGFT issues notification regarding amendment in description against HS Code 73181500 (Usage of screw in mobile phones)

09-Apr-2026 | Notification No. 06/2026-27

DGFT has issued a notification regarding an amendment in the description against HS Code 73181500 (Usage of screw in mobile phones) in Appen

Read More
Corporate Laws

DGFT issues notification regarding amendment in export policy condition for Basmati and Non-Basmati Rice

10-Apr-2026 | Notification No. 07 /2026-27

DGFT has issued a notification regarding an amendment in the export policy condition for Basmati and Non-Basmati Rice under HSN 1006 of Sche

Read More
Corporate Laws

DGFT issues notification regarding amendment in export policy of feathers

10-Apr-2026 | Notification No. 08/2026-27

DGFT issues a notification regarding the amendment in the export policy of feathers. Through this notification, DGFT has inserted a Polic

Read More

Recent Posts

Corporate Laws

DGFT issues a notification regarding an amendment to Para 2.62 of the Foreign Trade Policy 2023

07-Apr-2026 | Notification No. 05/2026-27

DGFT has issued a public notice regarding an amendment to Para 2.62 of the Foreign Trade Policy 2023. Through this public notice, Para 2.

Read More
Corporate Laws

DGFT issues notification regarding amendment in description against HS Code 73181500 (Usage of screw in mobile phones)

09-Apr-2026 | Notification No. 06/2026-27

DGFT has issued a notification regarding an amendment in the description against HS Code 73181500 (Usage of screw in mobile phones) in Appen

Read More
Corporate Laws

DGFT issues notification regarding amendment in export policy condition for Basmati and Non-Basmati Rice

10-Apr-2026 | Notification No. 07 /2026-27

DGFT has issued a notification regarding an amendment in the export policy condition for Basmati and Non-Basmati Rice under HSN 1006 of Sche

Read More
Corporate Laws

DGFT issues notification regarding amendment in export policy of feathers

10-Apr-2026 | Notification No. 08/2026-27

DGFT issues a notification regarding the amendment in the export policy of feathers. Through this notification, DGFT has inserted a Polic

Read More
Request a Demo

Request a Demo

By clicking Submit, you acknowledge that you have read and agree with the Privacy Policy

Complinity Logo Transparent

Complinity is a comprehensive cloud-based Compliance Management Software that helps track and monitor statutory and regulatory compliances.

Quick Links
  • Compliance Software
  • Regulatory Compliance Software
  • Statutory Compliance Software
  • Compliance Tracking Software
  • Legal Updates
Contact Info
Unit 266, 267 & 268, Tower B1
Spaze Itech Park, Sohna Road
Gurugram, Haryana 122018
connect@complinity.com
+91 8181 900 600

Request a Demo

© 2026 Complinity Technologies Private Limited. | Privacy Policy | Data Processing Addendum

Design & Developed By  Infinite IT Solutions

Request a Demo

By clicking Submit, you acknowledge that you have read and agree with the Privacy Policy
Powered by EssentialPlugin

Request a Demo

By clicking Submit, you acknowledge that you have read and agree with the Privacy Policy

Thank You for your interest in Complinity. Your CV has been forwarded to HR.
In case your profile is shortlisted, HR shall contact you.